Legal Centre
Updated 16 October 2026. Terms and Conditions 3.1 add clauses on third-party technology, preview features, no safety-critical use and export controls. The Acceptable Use Policy, Data Processing Addendum, Sub-processors list and Privacy Policy move to version 2.2 to match. Existing clients receive 30 days' email notice of any change that is materially adverse to them, as clause 18 of the Terms sets out. The new AI Assistant Notice covers the AURORA chat and voice window, and the Privacy Policy and AI Transparency Statement move to version 2.3 to include typed chats.
Team Dream is a brand of Teerya Portal L.L.C, a limited liability company licensed in Dubai (Commercial Licence No. 1316315, Commercial Register No. 2234196, issued by the Department of Economy and Tourism, Government of Dubai).
- Terms and ConditionsThe main agreement for business clients.
- Service Level AgreementAvailability, support times, service credits and fair exit.
- Refund PolicyNon-refundable fees, reserved slots, and when you get money back.
- Privacy PolicyHow we handle personal data, worldwide.
- Data Processing AddendumOur commitments when we process your customers' data.
- Acceptable Use PolicyWhat our services must never be used for.
- AI Transparency StatementHow our AI agents disclose themselves and stay safe.
- AI Assistant NoticeBefore you chat or talk with AURORA: accuracy, recording, what not to share.
- Sub-processorsThe categories of providers who help us run the services.
- Cookie and Storage NoticeWhat we store in your browser.
Contact
Teerya Portal L.L.C, trading as Team Dream. Commercial Licence No. 1316315, Commercial Register No. 2234196, issued by the Department of Economy and Tourism, Government of Dubai. Registered address: Office S20, Mohammed Bin Rashid Establishment for SME Development building, Port Saeed, Deira, Dubai, United Arab Emirates. Legal: legal@teamdream.ai · Privacy: privacy@teamdream.ai.